DOCKFINITY
IN DEVELOPMENT

DockReach

WhatsApp Business messaging platform for MSMEs: buyer updates, broadcasts with safety guardrails, and AI-drafted replies.

The Challenge

The Problem DockReach Solves

Sales and dispatch staff spend hours every day manually texting PDF invoices, dispatch challans, and payment reminders on unmonitored personal numbers, risking spam bans and losing customer interaction history.

Automates critical buyer communication on WhatsApp — sending dispatch notices, invoice PDFs, ledger statements, and payment reminders with official WhatsApp Cloud API compliance.
Target Fit

Who It’s Built For

Designed specifically for teams experiencing bottlenecks in these areas.

Manufacturers dispatching goods to wholesale dealer networks
Trading companies managing regular payment follow-ups across 100+ accounts
B2B sales teams handling high-volume repetitive buyer inquiries
Core Capabilities

Key Features & Architectural Highlights

Engineered for daily resilience, rapid response, and operational reliability.

Automated Dispatch & Invoice Notices

Instant WhatsApp dispatch triggers containing delivery challans, transporter LR details, and invoice PDFs sent the moment a lorry departs.

Guardrailed Broadcasts & Anti-Spam

Paced campaign delivery queues with strict rate limits and quality-tier monitoring to protect your business phone number from Meta spam blocks.

Smart AI Inbox & Quick Replies

Unified multi-agent inbox featuring AI draft suggestions for stock inquiries, ledger balances, and payment acknowledgments.

Tally Accounting Sync

Direct integration with Tally to automatically push overdue payment alerts and receipt acknowledgments based on ledger age.

Android Companion App

Native mobile companion for business owners to review outgoing campaigns, inspect buyer replies, and approve automated triggers on the move.

Under the Hood

Verified Production Stack

Built on battle-tested, maintainable technologies with zero speculative bloat.

ReactViteFastifyPrismaPostgreSQLRedis (BullMQ)WhatsApp Cloud APIDocker

Questions & Answers

Frequently Asked Questions about DockReach

Practical details on implementation, architecture, and daily operations.

Does DockReach use the official WhatsApp Cloud API?↓
Yes. DockReach integrates directly with the official Meta WhatsApp Cloud API via your approved Facebook Business Manager, ensuring full legal compliance and verified green-tick eligibility.
How does DockReach protect our number from WhatsApp bans?↓
DockReach employs BullMQ-backed rate-limiting queues, pre-approved Meta message templates, and automated pause mechanisms if negative customer feedback thresholds are approached.
Can multiple sales staff share the same WhatsApp business number?↓
Yes. The centralized web dashboard allows multiple team members to manage customer conversations simultaneously with role-based permissions.

Ready to Deploy DockReach?

Connect directly with our engineering team to schedule a walkthrough, discuss custom factory specifications, or set up a pilot.